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Here are some answers to our most frequently asked questions

VIP Membership

Can I cancel my JustFab VIP membership?

You may cancel your JustFab VIP Membership at any time. There is absolutely no cancellation fee. If you would like to continue receiving selections, then Read more...

Why have I been charged £35 on the 6th of the month?

Once you've made your first purchase with us using the VIP option at checkout, you automatically become a VIP member. If you do not make a purchase or Read more...

How does the JustFab VIP Programme work?

Shop Your Boutique Receive new styles on the 1st of every month. Browse and buy your favourites! Skip The Month If nothing catches your eye, simply click Read more...

How do I become a VIP Member?

You're automatically made a VIP Member when you make your first purchase, and if you choose not to checkout as a Guest member. As a VIP, you'll Read more...

How do I earn loyalty points towards my JustFab VIP Loyalty Programme?

You'll receive 25 loyalty points for every pound you spend on a purchase.Loyalty points will be applied to your account once the item ships. You Read more...

What is Guest?

Guest members get access to the season's hottest styles handpicked to fit their fashion sense for £49-£89 each. They can buy the styles Read more...
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