How can we help?

Support Center

Contact Us

Here are some answers to our most frequently asked questions

VIP Loyalty Programme

How do I earn loyalty points towards my JustFab VIP Loyalty Programme?

You'll receive 25 loyalty points for every pound you spend on a purchase.Loyalty points will be applied to your account once the item ships. You Read more...

How do I redeem my loyalty points?

Once you've accumulated 2,500 loyalty points, you can start redeeming them for fabulous loyalty items, or you can save them. Accumulate 4,500 Read more...

Do my loyalty points ever expire?

Loyalty points expire 12 months after they’re applied to your account, upon cancellation of your VIP membership or JustFab account, or Read more...

How many loyalty points do I earn per purchase?

You earn 25 loyalty points for every pound you spend, rounded up to the nearest pound. So,if you buy one item for £35, you'll earn Read more...
-