All sizes stated on the site are UK sizes. As our shoes are US designs, they run a little on the narrow side. We recommend going up half a size for flats and a whole size in heels if you have wider feet.
Here are some answers to our most frequently asked questions
VIP Membership
Shipping
Returns & Exchanges
Shopping the site
- How do I skip the month?
- How do I use my JustFab member credit?
- Can I change/cancel my order?
- How do I know which size to order?
- When am I charged for my purchase?
- I've ordered a UK 5 shoe. Why does it say 7 at the bottom?
- Do I have to purchase an item every month?
- Can I pay with a different card?
- Do I have to sign up to buy something?
- What type of payments do you accept?
- Is it safe to pay with PayPal or credit card?
- When will I get to see the first selections in my Boutique and how will they be presented to me?
- What brands do you carry?