Once you take the Fashion Personality Quiz and complete your registration, our stylists will start customising your collection of shoes and handbags. You'll receive an email inviting you to log into your account to check out your first Boutique within 24 hours. Your selections along with images and descriptions of the styles will appear in the My Boutique section of your JustFab account. If you see an item (or items) you must have, simply follow the easy instructions to make a purchase.
Here are some answers to our most frequently asked questions
VIP Membership
Shipping
Returns & Exchanges
Shopping the site
- How do I skip the month?
- How do I use my JustFab member credit?
- Can I change/cancel my order?
- How do I know which size to order?
- When am I charged for my purchase?
- I've ordered a UK 5 shoe. Why does it say 7 at the bottom?
- Do I have to purchase an item every month?
- Can I pay with a different card?
- Do I have to sign up to buy something?
- What type of payments do you accept?
- Is it safe to pay with PayPal or credit card?
- When will I get to see the first selections in my Boutique and how will they be presented to me?
- What brands do you carry?