We work with industry insiders to design our own styles based on the season's biggest trends. We work with the makers of Marc Jacobs, Steve Madden, Aldo and Nine West to provide you with styles made from high quality materials. By going directly to the source, we are able to offer shoes you'd normally pay £80-£120 at a fabulous price. We also bring in specialty items and collections for our members throughout the year, such as Abbey Dawn by Avril Lavigne.
Here are some answers to our most frequently asked questions
VIP Membership
Shipping
Returns & Exchanges
Shopping the site
- How do I skip the month?
- How do I use my JustFab member credit?
- Can I change/cancel my order?
- How do I know which size to order?
- I've ordered a UK 5 shoe. Why does it say 7 at the bottom?
- Do I have to purchase an item every month?
- Can I pay with a different card?
- When am I charged for my purchase?
- Do I have to sign up to buy something?
- What type of payments do you accept?
- Is it safe to pay with PayPal or credit card?
- What brands do you carry?
- When will I get to see the first selections in my Boutique and how will they be presented to me?