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Here are some answers to our most frequently asked questions

Returns & Exchanges

How to return/exchange your item

How to book your return: Email us or call our Fashion Consultants on 020 36953 830 (local rate) with your Order ID and tell us if you'd like to make Read more...

Where can I find details of your returns and exchanges policy?

For more information on our returns and exchanges policy, please check our delivery and returns page here. Read more...

I've missed a returns pickup. Can I arrange another collection?

We'll gladly arrange another pickup with your returns provider. To book another collection, please email us or call our Fashion Consultants on 020 Read more...
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