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Here are some answers to our most frequently asked questions

How to Join:

  1. Take a Short Style Quiz:
    Create a style profile to help our stylists get to know you better.

  2. Get a Personalised Boutique:
    New shoes and handbag options are handpicked for you each month.

  3. Go Shopping!
    Buy what you love - Every JustFab style is only £35 with free delivery & returns!

JustFab VIP Membership Programme
Once you make your first purchase, you're automatically enrolled in our free VIP membership programme.
As a VIP, you'll receive a members-only pricing of £35 as well as other private perks.

VIP Member Perks:


How the VIP Programme Works:

  1. Get a Personalised Boutique on the 1st of Every Month
    Receive new styles handpicked for you by our stylists each month.
  2. Visit Your Boutique by the 5th of Each Month
    Log into your Boutique and check out your new selections by the 5th of each month.
    Browse and buy your favourites. Each JustFab style is only £35 (save up to 50% as a VIP!)
  3. No Obligation to Buy. Just Skip the Month to Avoid a Membership Charge.

Skipping the Month
If you're not ready to make a purchase, simply Skip the Month by the 5th and you will not be charged.
You can skip as many months as you'd like.

Membership Charge
If you don't make a purchase or Skip the Month by the 5th, you will be charged £35 for a member credit on the 6th.
Each member credit can be redeemed for 1 style, so use it to shop at a later time.

Guest
If you're not ready to commit to a VIP membership, you can choose to be a Guest member, where you have access to a great selection of the hottest styles at retail prices of £49-89, free delivery & exchanges, and you don't have to worry about skipping the month.

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