What is your return and exchange policy?

We offer free returns and exchanges within 30 days of your order's shipping date.

Items must be in new, unused condition with the original packaging. Some items purchased through special promotions may be final sale, and therefore are not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer).

JustFab offers three easy return options: (1) Return for JustFab membership or store credit (2) Exchange for another item (3) Return for a refund. Please note that any membership or store credit used to pay for an order will be returned as store credit and will not be eligible for a refund to a credit card.

Return shipping and handling for non-contiguous US territories, including Alaska, Hawaii, Puerto Rico and APOs, is $9.00.

Shipping Your Return/Exchanges
Returns and exchanges are easy! Just print your free return label and return packing slip by visiting the Order History page under My Account (justfab.com/orders). Then follow these steps:


*Rewards points associated with the purchase will be deducted from your account if you do choose a refund.

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