Why have I been charged on the 6th of the month?

If you've received a charge of £44.95 in your account, this means we've billed you for a VIP Member Credit that is now available in your account for you to spend on future purchases.

If you placed your first order with us by entering our VIP welcome offer selecting the VIP option at checkout, you are now subscribed to the JustFab VIP Membership.

The VIP Membership is flexible, so you can always choose if you want to get charged or not. Between the 1st and the 5th of each month, we'll give you the option to shop anything you like (no minimum purchase) or click on "Skip the Month" if you don't want to get charged for a VIP Member Credit that month. You can skip as many months as you like, and you'll still enjoy all your VIP perks.

You can find out all about our VIP Membership by reading our FAQs or checking our How It Works page.

If you have any further questions, we are available for you. Reach out to us by phone (020 36953 830), live chat or social media.

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