How can I cancel my VIP Membership?

You may cancel your Membership subscription at any time by contacting our customer service representatives by phone onon 085 888 44 91 (Netherlands) or 07 848 20 40 07 848 20 40 (Belgium). You can also cancel online in the 'My Profile' section.

Before you cancel, remember the following:

  • As a VIP Member, there's no obligation to buy something every month.
  • You may 'Skip the Month' as many times as you like.

Although you'll miss out on the exclusive perks of the Membership Programme, you'll still be able to redeem your remaining Credits shopping as a Guest.

If you ever decide to reactivate your membership, we'll love to have you back.



(Netherlands) 085 888 44 91
(Belgium) 07 848 20 40

Mon-Fri 10.00 to 18.00



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