My delivery is delayed. What should I do?

If your order is delayed, we sincerely apologise for the inconvenience. We're working hard to make sure you enjoy your goods as soon possible.

As soon as the order ships, the courier should be able to provide you with accurate information on the status of your package. Get in touch with the courier to request any updates.

If they haven't been able to give you any information, we are here to give you a hand. Please don't hesitate to get in touch with us. We're available for you by phone (085 888 44 91 Netherlands or 07 848 20 40 07 848 20 40 Belgium).

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