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Support Center

Here are some answers to our most frequently asked questions!

How to Join:
1. Take a Short Style Quiz:
Create a style profile to help our stylist get to know you better.

2. Get A Personalized Boutique:
New shoes, handbags, and apparel options are handpicked just for you each month.

3. Go shopping!
Buy what you love. Get the styles you want starting at $39.95 plus free shipping on orders over $39 when you join our VIP membership program!

JustFab VIP Membership Program
Once you make your first purchase by selecting to check out as a VIP member, you will be enrolled in our free VIP membership program. As a VIP member, you'll receive members-only pricing starting at $39.95 as well as other membership perks.

VIP Member Perks
• Styles from $39.95
• FREE Shipping always on the house for orders of $39 and over in the contiguous U.S.
• Easy Returns and Exchanges. If the shoe fits, great! If not, simply exchange it.
• Customized picks curated by stylists just for you.
• It's free to look and no obligation to buy.
• 24/7 Customer Service.
• Quality shoes, handbags & more, designed in Los Angeles by industry experts.
• Over 3.6 million members can't be wrong!

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