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Here are some answers to our most frequently asked questions!

VIP Membership

How do I skip the month?

Simply visit your online Boutique (desktop) or My Account (mobile) between the 1st and the 5th of the month and select the Skip This Month  Read more...

How do I cancel my account?

To cancel your JustFab VIP membership, get in touch with our Fashion Consultants at 866-337-0906, available 24 hours, 7 days a week or contact us through Read more...

Can I cancel my JustFab VIP membership?

You may cancel your JustFab VIP Membership at any time. There is absolutely no cancellation fee. If you would like to continue receiving selections, then Read more...

What is a VIP Member Credit?

If you don't shop or "Skip the Month" by the 5th of each month, your credit card will be charged $39.95 on the 6th for one member credit Read more...

How does the VIP membership work?

Each month, you'll receive a new boutique with styles handpicked just for you by a personal stylist. Just log in any time between the 1st and the 5th Read more...

How do I reactivate my account/membership?

It's easy to reactivate your Membership!  Simply go online and pick an item you like.  When checking out, click on the VIP pricing box and Read more...

Do I have to purchase each month?

There's no obligation to buy each month. Just log into your boutique between the 1st-5th to "Skip The Month" and you won't be charged a Read more...

Can I shop without joining?

Yes you can! At checkout, be sure to click on the option to complete your purchase as regular member. Read more...

How much does it cost to join?

Joining is completely free! Simply log in to JustFab.com, take our fun style quiz so our stylists can get to know you, and start browsing your Read more...

How Does JustFab Work?

How to Join: 1. Take a Short Style Quiz: Create a style profile to help our stylist get to know you better. 2. Get A Personalized Boutique: New shoes, Read more...
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