To print out your pre-paid return label, go to My Account Order History and click on the return link on the order details to request a return label. Once that's done a label will be emailed to you, for you to print out and place on your return box.
Here are some answers to our most frequently asked questions.
General
VIP Membership
- How do I cancel my account?
- Can I cancel my JustFab VIP membership?
- How do I skip the month?
- What is a VIP Member Credit?
- How does the VIP membership work?
- Do I have to purchase each month?
- How do I reactivate my account/membership?
- Can I shop without joining?
- How much does it cost to join?
- How Does JustFab Work?
Shipping
Returns & Exchanges
Shopping the Site
- How do I reactivate my account/membership?
- Can I use my JustFab credits on your other brands, such as Shoedazzle, Fabletics or FabKids?
- What are your hours of operation?
- When am I charged for my purchase?
- Do I have to purchase an item every month?
- I am unable to login to my account.
- Where are your items made?
- How do I update my address?
- How do I unsubscribe from emails?
- How do I update my email address?