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Here are some answers to our most frequently asked questions!

Shipping

When can I expect my order to arrive? Can I track my order?

Orders are typically processed within 2 business days. As soon as your order ships, you will be provided with a tracking number via email so you can track Read more...

When will I receive my order?

Once shipped, your order will arrive within 4-10 business days, or 2-3 days if you chose Guaranteed Express shipping. Read more...

How long before my order is shipped?

Orders are processed within 0-2 business days, and once shipped, you'll be sent a shipment confirmation email. Read more...

What shipping method do you use?

We use FedEx via USPS. FedEx will pick up your order from our warehouse, and then transfer it to USPS for final delivery. You can track your order's Read more...

Where do I get a shipping label?

To print out your pre-paid return label, go to My Account Order History and click on the return link on the order details to request a return label. Once Read more...

How much is shipping?

VIP members receive free standard shipping on all orders over $39 within the 48 contiguous states. We also offer Express Shipping for $8.95.  Read more...

Do you offer rush shipping?

We offer Guaranteed Express shipping for just $8.95 with delivery time being 2-3 business days after your order ships. Read more...

Do you offer overnight shipping?

We don't offer overnight shipping. We offer Guaranteed Express shipping for just $8.95 with delivery time being 2-3 business days after your order Read more...
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