We want you to be happy with all your JustFab purchases and we'll accept returns up to 30 days from date of shipment for items that are in new, unused condition and have all of the original packaging. Due to our fabulous pricing, we are required to charge a $5.95 restocking fee for all items returned for a refund.
Here are some answers to our most frequently asked questions.
Shopping the Site
- How do I reactivate my account/membership?
- When am I charged for my purchase?
- Can I use my JustFab credits on your other brands, such as Shoedazzle, Fabletics or FabKids?
- Do I have to purchase an item every month?
- I am unable to login to my account.
- Where are your items made?
- What are your hours of operation?