How can we help?

Support Center

Here are some answers to our most frequently asked questions.

JustFab strives to provide superior customer service and a quality shopping experience to all of our members. That's why shipping, returns and exchanges are hassle-free. If for any reason you are not satisfied with your selection, you can exchange it for another style or return it for a member credit or store credit FREE of charge. We accept returns up to 30 days from date of shipment for items that are in new, unused condition and have all of the original packaging intact. Due to our fabulous pricing, we are required to charge a $5.95 restocking fee for all items returned for a refund.

For more information, visit our Shipping & Returns Policy page for more information about our shipping and return policies.