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Here are some answers to our most frequently asked questions.

COVID-19 Information

Will there be any delays with shipping, returns, or exchanges?

We are experiencing minor delays due to COVID-19, and orders may take 1-5 days longer to arrive. This may also impact processing of returns and exchanges. Read more...

Are packages safe to receive right now?

Based upon current information available from the CDC there is no evidence to support transmission of COVID-19 associated with imported goods and there Read more...

Are there any changes to the return policy given current circumstances?

We know that current circumstances are not ideal, and some may not have access to printers at this time to print out return / exchange labels. Given these Read more...

What is JustFab doing to protect the health and safety of its employees?

The health and safety of all our employees is a top priority. To facilitate the need for social distancing, we have asked employees whose role allows for Read more...
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